Meet Our Team

Born & raised in England, Helen started her working career with United PLC papers in Cambridge, and then after moving to Spokane in 1993 began working in the Exchange front office taking classifieds ads. Now, with her many years of experience, Helen assists in all aspects of ad sales and handles many accounts. In her free time she enjoys watching volleyball & American football, as well as walking her dogs. She and her husband Brad also foster dogs for a local rescue group helping them find forever homes.

Tami, a Media Advertising Executive, relocated to Spokane in 1987 and is passionate about helping others. She holds a Washington State Realtors license and aims to expand her client base at The Exchange while focusing on exceptional customer service and positive community impact.

Jennifer was born in Seattle & raised in Renton. She has spent the last decade working for Highline Community College & Custom Hydraulic & Machine. She found her way to Spokane with her 2 kids & is working to start her hobby farm. She spends her time wrangling children and ducks. She enjoys spending time with her family and exploring what Eastern Washington has to offer.

Jillian was born in Seattle and raised in Spokane. She received her bachelor's degree from Eastern Washington University in Visual Communication Design in 2017. Prior to joining the Exchange team, she has experience in screen printing, sign production layout, banking, and esthetics. In her free time, she likes to go camping with her husband Toby and her dog Maximo.

Emily has lived in the Great Northwest for the past 26 years. She has been doing graphic design for at least 16 years and obtained her AAS in Visual Communications from Spokane Falls Community College in 2011. Prior to the Exchange, Emily has been in the print industry for 8 years as a prepress technician and graphic designer. Emily lives a simple life, she enjoys feeding her backyard squirrels and gardening. She is an avid rock climber and hiker, but at the end of the day she loves going home to spend some couch time with her 3 cats.

Pat has been in the publishing field for over 30 years and with the Exchange since 1996. During this time, has worn many hats and has been involved in almost every area of publishing. He has a background in page layout and design, building and maintaining websites, and many computer networking certifications.

Shelby Palmer is a graduate of Eastern Washington University, where she earned a Bachelor's degree in Visual Communication Design. Originally from Yakima, Washington, she has made the Spokane area her permanent home with her husband, Travis and her dog, Arnie. Shelby has worked in a variety of design roles and brings a strong creative and communication background to her work at the Exchange. Shelby recently purchased the Exchange from longtime owner Barbara Powers and is honored to continue its legacy. She looks forward to focusing on the needs of readers and expanding what the Exchange can offer the local community. Outside of work, Shelby enjoys reading and spending time with family and friends.